Tech Services

Assistive Technology
Setup & Support

The right technology can change everything. We handle the full journey — from identifying the right device for your needs, through to setup, training, and ongoing maintenance — so your assistive technology actually works for you, every day.

✓ Needs Assessment ✓ Full Setup & Configuration ✓ One-on-One Training ✓ Ongoing Maintenance

Technology only helps when it actually works for the person using it.

We stay involved — from day one through to ongoing support.

From recommendation to ongoing support — we handle it all

The NDIS funds assistive technology that helps you do things you otherwise couldn't do independently. But the process of finding the right device, setting it up correctly, and learning to use it can be overwhelming. That's where we come in.

We work alongside occupational therapists, speech therapists, and support coordinators to make sure every setup is done right — and that participants and carers feel confident using their technology from day one.

Device types we support

iPad, Android tablet, and specialist communication device setup. App installation, accessibility settings, communication board configuration, and full training for participant and carers.
Setup and training for AAC apps including Proloquo2Go, Snap Core First, and others. We work alongside speech therapists to implement their recommended system correctly.
Screen readers, eye-tracking software, switch access, and voice control setup. Configuration of Windows and macOS accessibility features including magnification, contrast, and keyboard customisation.
Setup and training for health monitoring devices, telehealth platforms, and video communication tools — ensuring participants can access healthcare remotely and independently.
Accessibility setup on iOS and Android — large text, voice control, simplified interfaces, emergency contact configuration — with training for participant and family members.
What's included

Our service includes

  • Needs assessment and device recommendation
  • Device procurement assistance
  • Full setup and configuration
  • One-on-one training for participant and carers
  • NDIS-compliant service documentation
  • Ongoing maintenance and troubleshooting
  • Collaboration with OTs and speech therapists

We work alongside

  • Occupational Therapists (OTs)
  • Speech Therapists (STs)
  • Support Coordinators
  • NDIS Planners
  • Family and carers

NDIS funding may be available

Depending on your plan and goals, assistive technology services may be accessible under AT Capital Supports, Capacity Building, or AT Maintenance. Speak with your planner or support coordinator, or contact us and we can help guide you.

Talk to us about funding →

Ready to get started?
Let's piece it together.

Contact us today to discuss how we can help. Free initial consultation available.